Dear Mrs Scribbles
First of all we're very sorry you received a response in this way. It's not good enough. We are investigating and will try to improve the way we handle responses to e-mails in the future as the result of this exchange. For the record we always try to answer an editorial complaint like this in as individual and proper way as possible, and generally we do.
As far as your comments about the report are concerned, I believe the item was of interest, and for some viewers the light-hearted treatment would have worked. However I also accept that it should have included an element to reflect some of the points made in your e-mail, and in particular those people who believe this is another sign of the growth of a legitimised sex industry.
In fact our post-programme debrief prompted a debate about this very issue. I'm sorry if it caused offence as a result. We will bear this in mind if similar subject matter becomes part of the agenda of Midlands Today in future.
I hope you'll continue to watch the programme.
Head of Regional and Local Programming
BBC West Midlands
A much better response, I think you'll agree. I'm especially pleased to learn that this had already been a matter for debate in the post-prog debrief, without a member of the public having to make a complaint. My faith is restored.
The odd thing about this further reply though is that I never contacted the BBC complaining about the first one. My site stats however do show that after my first post on this I did receive visits from a couple of people from the British Broadcasting Corporation.
This is the power of the blog people. Beware.
And if you're reading Mr H******* I always watch Midlands Today - Nick Owen's droll delivery cannot be beaten.